General terms and conditions of sale

(applicable as of 17 February 2021)

1. General provisions

These general terms and conditions of sale (the "GTC") are applicable to all products/goods sold and services provided via the website ltoys.lu (the "Website") managed by LTOYS S.à r.l., a Luxembourg private limited liability company (société à responsabilité limitée) established and having its registered office at 141, route de Trèves, L-6940 Niederanven, and registered with the Luxembourg Trade and Companies Registry, section B under number 220946 (hereinafter "LTOYS") to its customers in their capacity as purchaser (the "Customer", collectively the "Customers").

Certain specific provisions of these GTC apply to Customers who are natural persons acting for purposes which do not fall within the scope of their commercial, industrial, craft or liberal professions. The latter will then be specifically referred to as "Consumer Customers" and considered as such within these GTC.

In these GTC, the Customer(s) is (are) understood to be both a consumer and a professional.

These GTC come into force on the day of their publication on the Website.

The Customer and LTOYS are collectively referred to as the "Parties" in these GTC.

2. Acceptance of the GTC and legal capacity

The use of the Website and the full completion of the order automatically implies the acceptance without reservation of these GTC.

The applicable and opposable GTC are those in force at the time of the effective validation by the Customer of his order made on the Website. These GTC will prevail over any other conditions appearing in any other document unless a prior written derogation.

By placing one or more orders, the Customer declares that he/she is at least 18 years of age or that he/she holds an authorisation from the legal representatives authorising the minor to place an order on the Website, has read these GTC and has full legal capacity to place such an order.

The Customer agrees to assume responsibility for all orders placed on his account, including orders placed by minors sharing his domicile.

3. Conclusion of the online sale

The presentation of products and services on the Website does not constitute an offer as such and the execution of the order procedure alone is not sufficient to conclude the online sales contract.

The sale is only definitively concluded upon receipt of the order confirmation email. For security issues relating to online transactions, LTOYS reserves the right to ask Customers for additional information and to refuse to execute the order if there is no adequate response.

The validation "click" constitutes an electronic signature. Any order validated by the Customer following the validation "click" constitutes an irrevocable acceptance on his part.

LTOYS will keep the order forms and invoices on a reliable and durable medium that constitutes a faithful copy of the Customers\' purchasing acts.

The computerized registers of LTOYS will be considered by the Parties as proof of communications, orders, payments and transactions between the Parties.

4. Unavailability of properties on the Website

In the event of punctual and unforeseeable unavailability of the goods after an order has been placed, the Customer will be informed by e-mail in order to find a replacement solution. LTOYS may offer a refund in the form of a credit note that can be reimbursed at the Customer\'s request within a maximum period of fourteen (14) working days. Beyond this term, these sums will bear interest at the legal rate.

5. Transfer of ownership of products

Notwithstanding article 1583 of the Civil Code, LTOYS reserves ownership of the products and goods sold online until full payment of the price by the Customer.

However, the risk of loss and damage to the sold goods concerned is transferred as soon as the Customer, or a third party designated by him other than the carrier, takes physical possession of these goods.

6. Prices and payment terms

Unless otherwise stated in the description of the goods displayed on the Website, the prices indicated in euros are final prices including all taxes and do not include delivery costs or other additional costs which are indicated separately and which are payable by the Customer in addition to the sale price of the products.

LTOYS offers free delivery from 100 euros of purchase on the Website in several countries. A list of these countries is available at the time of the order. For more information, click here https://www.ltoys.lu/shipping_costs

The online payment methods accepted by LTOYS are indicated on the Website at the time of payment.

The Customer has the obligation to immediately notify LTOYS of any inaccuracies in the payment details provided when ordering.

If the Customer does not meet his/her payment obligation(s), LTOYS may then cancel the order.

7. Loyalty Card

7.1 Issuance of the Loyalty Card

A loyalty card (the "Loyalty Card") is issued and attributed by LTOYS to any individual over eighteen (18) years upon simple request by completing and validating the form available directly at the reception desk of the store located at the address at the top hereof (the "Store") or on the Website. Requests by post or telephone are not accepted. Any incomplete, erroneous or illegible form may be refused at the sole discretion of LTOYS. LTOYS reserves the right to request the production of an identity document to prove the identity of the person wishing to obtain a Loyalty Card.

The Holder (as defined below) is solely responsible for the information provided in the form. LTOYS is not liable if the Holder has made an error in providing this information.

The Loyalty Card is activated immediately upon issuance and has a unique identification number (the "LC Identification Number").

The Loyalty Card can only be allocated to one Customer and one household (the "Holder"). The Loyalty Card is non-transferable and can only be used by the Holder.

When the Loyalty Card is issued at the request of the Holder in the Store, the Holder is issued with a physical Loyalty Card.

When the Loyalty Card is issued following the Holder\'s request on the Website, the Holder receives confirmation by email, at the address indicated in the form, that the Loyalty Card and its LC Identification Number have been obtained. The Holder may indicate that he/she wishes to obtain a physical Loyalty Card, in which case a physical Loyalty Card will be issued and will be sent by post to the address indicated on the form, or will be available at the Store reception desk, at the option of the Holder.

The Loyalty Card is free and not linked to the purchase of products sold by LTOYS.

LTOYS retains ownership of the Loyalty Card and reserves the right to cease issuing it, withdraw it or terminate its loyalty program (the "Loyalty Program") at any time.

7.2. Use of the Loyalty Card

The Loyalty Card can be used in the Store when paying at the cash desk, by cash or credit card, as well as when making purchases on the Website by entering the LC Identification Number.

The use of the Loyalty Card is at the sole discretion and under the sole responsibility of the Holder, who may not claim any indemnity or compensation following its use.

LTOYS reserves the right to offer special offers or commercial offers at more advantageous conditions to its Customers benefiting from a Loyalty Card.

7.3. Obtaining and using points

The Holder obtains points ("Points") when paying for purchases in the Store or on the Website by presenting his/her Loyalty Card or by entering the LC Identification Number on his/her customer account on the Website before completing the transaction.

Each whole Euro (€) spent in the Store or on the Website entitles the holder to one (1) Point with the exception of the purchase of gift cards issued by LTOYS (the "Gift Card"). Points will be credited for purchases paid for with a Gift Card when using the Gift Card. Additional Points may be awarded temporarily for certain products indicated for this purpose in the Store, on the Website or by any other means implemented by LTOYS, including by e-mail.

Certain products may also be excluded from the Loyalty Program and no Points may be awarded at the discretion of LTOYS. Excluded products will be identified in the Store, on the Website or by any other means implemented by LTOYS.

If a product is returned, the Points awarded at the time of purchase will be deducted from the Points balance of the Loyalty Card concerned. The balance could be negative if the Holder does not have enough Points to cover the said deduction following the return of the product.

When the Holder has accumulated one hundred (100) Points, he/she can obtain a discount of five (5) euros on his/her purchases:

• a. In the Store, by presenting his or her Loyalty Card and indicating the number of Points he/she wishes to use before paying for his/her purchases; or

• b. On the Website, by entering the LC Identification Number before payment of the transaction and selecting the number of Points he/she wishes to use.

Points can be used by increments of one hundred (100) Points corresponding to a discount of five (5) euros.

The amount of products purchased must be equal to or exceed the amount of Points converted into euros.

Points converted into Euros at the conclusion of a transaction will automatically be deducted from the balance of Points in the Loyalty Card concerned.

7.4. Balance of points

The balance of the Points allocated to a Loyalty Card can be consulted by its Holder on each sales receipt or on his/her customer account on the Website. The crediting of Points may be slightly delayed.

No dispute over the balance will be processed without presentation of the Loyalty Card and proof of the transactions concerned.

In the event of a discrepancy between the Points balance shown on a sales receipt and the balance shown on the Website, the balance shown on the sales receipt shall prevail.

7.5. Validity

Points are valid for a period of twenty-four (24) months from the purchase that gave rise to the Points (the "Period of Validity").

Beyond this period, unused Points will be cancelled and will not be entitled to any benefits.

Provided that LTOYS continues its Loyalty Program, Loyalty Cards remain active as long as they are used by the Holder at least once (1) every two (2) years. If the Loyalty Card is not used for a period of twenty-four (24) consecutive months, the Loyalty Card will be automatically cancelled and the Points accumulated on the Loyalty Card will be permanently lost, without the Holder being entitled to any compensation or indemnity.

7.6. Theft, loss or fraudulent use

If the Loyalty Card is lost, destroyed, stolen or used fraudulently, the Holder is solely responsible and will not be able to obtain any compensation or indemnity from LTOYS.

The Holder must inform LTOYS of any theft, loss, destruction or fraudulent use of his/her Loyalty Card as soon as possible. Failure to do so will result in the Holder bearing all the consequences and LTOYS will be released from any liability in this respect.

In the event of loss, theft or destruction of the Loyalty Card, LTOYS will cancel the Loyalty Card concerned after having been informed by the Holder, and as soon as the Holder can establish with certainty that he/she is the owner of the Loyalty Card. LTOYS will issue a new Loyalty Card at the request of the Holder of a cancelled Loyalty Card due to loss, theft or destruction of the Loyalty Card. All unused Points associated with the cancelled Loyalty Card will be transferred to the new Loyalty Card. LTOYS is not responsible for fraudulent use of the Loyalty Card or Points converted to a lost or stolen Loyalty Card.

LTOYS reserves the right to cancel a Loyalty Card in the event of fraudulent use thereof, in which case the Points accumulated on the Loyalty Card will be permanently lost, without prejudice to LTOYS\' right to take legal action.

7.7. Termination of the Loyalty Card

The Holder may cancel his/her Loyalty Card by informing LTOYS' customer service department at the contact details posted on the Website, indicating his/her surname, first name, e-mail and postal address, the LC Identification Number and the reason for cancellation. The cancellation will be confirmed by email or by post, at the discretion of LTOYS, to the address indicated by the Holder. The Holder is solely responsible for the information provided in the request. LTOYS is not liable if the Holder has made an error in providing such information.

8. Gift cards

8.1. Operation

The Gift Card is issued by LTOYS and can be purchased by any Customer at the reception desk of the Store or on the Website as part of its Gift Card program.

The Gift Card is a prepaid card loaded with an amount determined by the Customer and ranging from ten euros (EUR 10) to five hundred (EUR 500) (the "Loaded Amount").

The Loaded Amount may be used by any Customer with the Gift Card in his/her possession to pay for purchases of products and services offered by LTOYS in accordance with these GTC.

When the Customer purchases the Gift Card in the Store, he/she will be given a physical wallet sized, plastic-coated card and proof of purchase.

When the Customer purchases the Gift Card on the Website, he/she will receive the Gift Card in PDF format by e-mail at the address he indicated when purchasing the Gift Card, together with a proof of purchase. LTOYS is not liable if the Customer has made a mistake in entering his or her e-mail address.

The Customer undertakes to keep the proof of purchase in paper or electronic format until the Loaded Amount has been fully used.

The Gift Card indicates a unique bar code (the "Bar Code") and identification number (the "GC Identification Number") to which the Loaded Amount is allocated after payment of the Loaded Amount.

The Gift Card is automatically activated after payment of the Loaded Amount and the Loaded Amount is immediately available to the Gift Card holder for purchases in the Store or on the Website.

The Gift Card is not reloadable and the purchase of such a card does not entitle the holder to points under the Loyalty Program.

8.2. Terms and conditions of use

The loaded Gift Card can be used as a means of payment in the Store by presenting the Gift Card so that the cashier can scan the Bar Code and on the Website by entering the GC Identification Number during the transaction and before payment is made.

The use of the Gift Card may be temporarily impossible due to technical difficulties. In such a situation, the Gift Card may be refused and LTOYS accepts no liability in this regard.

The Gift Card can be used in one or more instalments. The amount of each purchase is deducted from the Loaded Amount. The amount remaining on the Gift Card is shown on the sales receipt issued at the time of purchase or can be viewed on the Website by entering the GC Identification Number into the customer account from which the Gift Card was purchased. If the amount of the purchase(s) exceeds the Loaded Amount, the difference can be paid in cash or by credit card.

The Loaded Amount cannot be converted to cash, nor can it be transferred to another Gift Card.

8.3. Validity

The loaded Gift Card is valid for twenty-four (24) months from the date of issue. Beyond this period of validity, the Loaded Amount is definitively lost and may not be subject to any compensation or restitution.

8.4. Theft, loss or damage

The Gift Card is bearer and transferable. LTOYS declines all responsibility in the event of theft, loss or damage to the Gift Card.

LTOYS is not responsible for any fraudulent use of the Gift Card and reserves the right to refuse use of the Gift Card if there is any doubt as to the authenticity of the Gift Card.

The Customer must inform LTOYS of any theft, loss, damage or fraudulent use of the Gift Card as soon as possible.

In the event of loss, theft, damage or fraudulent use of the Gift Card, LTOYS will cancel the Gift Card concerned after having been informed by the Customer holding the proof of purchase as soon as the Customer is able to establish with certainty that he/she is the original purchaser of the Gift Card and that the Loaded Amount has not yet been used in full. LTOYS will issue a new Gift Card at the Customer\'s request. The balance of the Loaded Amount available on the old Gift Card on the day the new Gift Card is issued will be transferred to the new Gift Card. LTOYS is not responsible for the use of the Loaded Amount available on a lost or stolen Gift Card by a third party.

9. Right of withdrawal

9.1. In accordance with the legal provisions in force, in the context of a purchase made on the Website, the Consumer Customer has a period of fourteen (14) calendar days from receipt of the good(s) ordered or from the day of conclusion of the contract in the case of contracts for services to exercise his/her right of withdrawal, without having to justify his/her reasons or pay a penalty.

9.2. In the event of exercising the right of withdrawal within the above-mentioned period, only the price of the product(s) purchased, and the shipping costs will be refunded, the return costs remaining the responsibility of the Consumer Customer, unless otherwise indicated by LTOYS.

9.3. Nevertheless, the Consumer Customer is informed that LTOYS is not obliged to reimburse additional costs, in particular shipping costs if the Consumer Customer has expressly chosen a delivery method other than the least expensive standard delivery method offered by LTOYS.

9.4. Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) in the same packaging as that used during shipment, allowing them to be remarketed.

9.5. Returns must also be accompanied by proof of purchase and a copy of the purchase invoice or delivery note for optimum management.

9.6. In accordance with the regulations in force, the right of retraction cannot be exercised for certain goods and services listed in article L. 222-9 of the Consumer Code.

9.7. The Consumer Customer exercises his right of retraction directly with LTOYS:

• a. using the standard withdrawal form to be sent to LTOYS by post or email to the address indicated on the form; or
• b. by any means and in particular by e-mail expressing the Consumer Customer\'s wish to retract without any ambiguity or equivocation and mentioning the good or order concerned using the messaging tool made available to him/her as part of the Service.

9.8. Once the withdrawal form or declaration has been sent to LTOYS, the Consumer Customer must return the goods concerned to LTOYS, or to a person authorized by LTOYS to recover the goods, within a reasonable period of time and, at the latest, within fourteen (14) days following the day on which he has informed LTOYS of his/her wish to exercise his/her right of withdrawal.

9.9. The Consumer Customer returns the good(s) to the address indicated on the initial dispatch note.

9.10. LTOYS will refund the sums paid, at the latest within fourteen (14) days from the date on which the goods have been received by LTOYS following the exercise of the right of withdrawal, using the same means of payment as that used for the initial order, unless the Consumer Customer expressly agrees to another means of payment and provided that the refund does not incur any costs for the Consumer Customer.

9.11. The Consumer Customer is only liable for the depreciation of goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and proper functioning of these goods. Incomplete, damaged or used goods will not be reimbursed and may be returned to the Consumer Customer at his/her expense.

10. Deliveries

LTOYS offers the Customer the following methods of sale and delivery of goods:

• By "click & collect" understood as the purchase of a good by the Customer and the collection by the Customer, or by a person authorised by the Customer, directly in the Store - the person coming to collect the good in the Store will then have to present the email with the order number (in digital or paper format) to prove to LTOYS his/her right to collect or receive the good; or
• By online order, where the goods purchased are delivered by LTOYS to the Customer at his home address or at the address of his choice, provided that it is accepted by LTOYS at the time of the order, given at the time of the order.

The delivery period for the goods purchased is indicated as an indication when the Customer places an order and runs from the date of receipt of the order confirmation email.

In the event of non-compliance with this delivery period of more than thirty (30) working days, the Customer may obtain cancellation of the sale and reimbursement of his/her order under the conditions set out in article L.213-2 of the Consumer Code.

11. Goods requiring assembly

The Customer undertakes to check that the goods purchased are in good working order and to read the instructions accompanying the goods carefully before installation.

The Customer undertakes to scrupulously follow the instructions indicated in the assembly manual supplied with the purchased good to avoid any assembly error and any risk of malfunction.

12. Guarantees

LTOYS is liable for defects of conformity of the goods and products sold in accordance with the provisions of the Consumer Code and for hidden defects of the item sold under the conditions of articles 1641 and following of the Civil Code.

In order to be able to implement the guarantee, it is imperative that the Customer has kept the invoice constituting proof of purchase of the good or product.

12.1. Legal guarantee

In the event of a lack of conformity, the Consumer Customer has a period of twenty-four (24) months from the delivery of the goods to oppose to LTOYS the lack of conformity of the goods sold.

If the lack of conformity of the goods is established more than six (6) months after delivery of the goods concerned, the Consumer Customer is required to provide proof of the existence of the non-conformity of the goods at the time of delivery.

In such a case, the Consumer Customer has the choice between returning the good(s) and having the price refunded or keeping the good(s) and having part of the price refunded. There is no reason to terminate the contract or reduce the price if LTOYS replaces or repairs the good(s).

The contract may not be rescinded if the lack of conformity is minor.

Defects or damage due to improper use, such as water damage, oxidation, falling or impact, negligence, poor maintenance, use in contradiction with the manufacturer\'s instructions, as well as wear and tear, are not covered by the guarantee.

12.2. Guarantee against hidden defects of the item sold

The Customer has a guarantee against hidden defects in the item sold under the conditions provided for in articles 1641 and following of the Civil Code.

In such a case, the Customer can choose between the cancellation of the contract or a reduction of the purchase price.

12.3. Return of goods

If the Customer intends to assert the legal guarantee of conformity or the guarantee against hidden defects of the goods sold, he/she must return these goods to LTOYS in the state in which they were received with all the elements (accessories, notices, etc.) in packaging that allows transport in good conditions, together with proof of purchase or a copy of the purchase invoice.

The shipping costs will be refunded to the Customer on the basis of the invoiced price and the return costs will be borne by LTOYS.

Refunds will be made using the same payment method as that used for the initial order or by means of a discount voucher on the purchase of another product.

LTOYS guarantees all its goods and products according to the guarantee provided by the supplier brands it distributes.

If the defect requires the goods to be returned, the costs of transporting the goods to and from the manufacturer\'s after-sales service during the guarantee period will be borne by LTOYS or the manufacturer if it takes charge of them.

Beyond this period, parts, any repairs and transport costs (recovery and product delivery) will be invoiced to the Customer.

12.4. Guarantee exclusions

However, the contractual guarantee is excluded for:

• the replacement of consumable parts;
• breakdowns relating to accessories, breakdowns coming from parts that do not comply with those recommended by the after-sales service of the brand of the good or product.

The contractual guarantee is also excluded for defects and their consequences due to:

• the intervention of a repairer not approved by the brand;
• failure to comply with the instructions given in the use and maintenance manuals and the manufacturer\'s recommendations;
• to any handling error as well as to the lack of maintenance of the good or the product;
• to a use which is not in conformity with the use for which the good or product is intended, its characteristics, uses or standards in force;
• to any cause of external origin.

The contractual guarantee does not cover the installation and assembly of the good or product, which is carried out under the sole responsibility of the Customer. In the context of this installation and in order to check the compatibility of the good or product for the use for which it is intended, the Customer must refer to the usual standards, the commercial documentation for the product, and the installation and use instructions for the good or product.

13. Responsibilities

13.1. Responsibility of LTOYS

LTOYS endeavors to implement all the necessary means to ensure the smooth running of the services, the availability of the goods offered and the availability of its Website, without being bound by an obligation of result.

LTOYS shall be liable without limitation for damages caused by LTOYS, its employees or vicarious agents, resulting from gross negligence or intent, in the event of fraudulent concealment of information, as well as for all bodily injury.

LTOYS is only liable for other damages if there is a breach of an obligation for which LTOYS is responsible, the fulfilment of which is essential for the proper execution of the contract. The liability of LTOYS is then limited to direct and foreseeable damage in the execution of the contract.

In any case, LTOYS cannot be held responsible:

• (i) Compliance with the mandatory legislative and regulatory provisions in force in the country where the Customer is located;
• (ii) Any total or partial malfunctioning of the services due to a case of force majeure or due to a third party;
• (iii) Damages suffered by the Customer during the use of the services;
• (iv) Damages resulting from the misuse of the services by the Customer.

13.2. Customer\'s responsibility

The Customer undertakes to make reasonable use of the services offered by LTOYS on the Website.

The Customer is responsible for all activities that are carried out from his customer account on the Website, unless he/she can demonstrate a misuse of his/her customer account not resulting from a breach of his/her duty of care.

Throughout the duration of the contractual relationship, the Customer shall inform LTOYS of any changes to his personal data.

The Customer indemnifies LTOYS for any direct damage caused by the failure to comply with its obligations under these GTC.

14. Intellectual Property

All elements of the Site are and remain the exclusive intellectual property of LTOYS and/or its commercial partners.

No one is authorised to reproduce, exploit, redistribute or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or audio.

The company names, trademarks and distinctive signs reproduced on the Website are protected under trademark law. The reproduction or representation of all or part of any of the aforementioned signs is strictly prohibited and must be subject to prior written authorisation from the trademark owner.

Certain products are subject to specific personal rights of use regulating copies, public distribution and rentals. Customers must respect these specific rights of use and LTOYS cannot be held responsible for any use that may be made of them in this context.

15. Protection of personal data

LTOYS undertakes to comply with the legal and regulatory provisions applicable to the protection of personal data and in particular Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural person with regard to the processing of personal data and on the free movement of such data.

The personal data of Customers and visitors to the Website is processed by LTOYS, as well as their partners in the event of an order placed by a Customer. The processing of the personal data of Customers and visitors to the Website is essential for access to and use of the services and goods offered on the Website. To learn more about the processing of your personal data and your rights relating thereto, LTOYS invites you to consult the privacy and cookie management policy and the general terms and conditions of use available on the Website.

16. Modification of the general terms and conditions of sale

LTOYS reserves the right to make changes to these GTC. Nevertheless, the version of the GTC applicable to the Customer remains the one in force at the date of the order.

17. Partial nullity

If one or more stipulations of the GTC are held to be invalid or declared as such in application of a law, regulation or final decision of a competent court, the other stipulations will retain their full force and scope.

18. Waivers

The failure or delay of one of the Parties to prevail itself of a right arising from these GTC may in no case be considered as a waiver, even implicit, of that Party to subsequently prevail itself of this right or of any other right arising from these GTC.

Any express waiver by LTOYS to take advantage of one or other of the clauses of these GTC does not in any way entail the waiver of the application of the other clauses.

19. Claims

Unless otherwise agreed, the registered office of the company is the place of performance of the obligations of LTOYS towards the Customer and of the Customer towards LTOYS.

At any time, the Customer may contact LTOYS, send any request or complaint relating to orders by post, e-mail or telephone to the following address:

LTOYS S.à r.l.

141 route de Trèves

L-6940 Niederanven

Tel : +352 28 67 63 67\ Email : sales@ltoys.lu

The Customer and LTOYS will make their best efforts to reach an amicable resolution of the dispute between them.

When the complaints are justified, the declared dispute may give rise either to the return of the product that was the subject of the order, or to the reimbursement of the sums paid.

Provided that the legal conditions are met, the Consumer Customer and/or LTOYS may submit a request for the out-of-court settlement of a consumer dispute to the Consumer Ombudsman, either by post, fax, e-mail or by visiting the website www.mediateurconsommation.lu/en

20. Online dispute resolution platform

In accordance with Article 14 of Regulation (EU) n°524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union.

This platform is accessible under the following link: https://webgate.ec.europa.eu/odr/

21. Applicable law and jurisdiction

These GTC are governed and interpreted in accordance with the law of the Grand Duchy of Luxembourg.

For any dispute not settled in accordance with the procedure described in the previous articles herein or concerning a Customer other than a Consumer Customer, and unless imperatively provided otherwise, the Luxembourg courts shall have sole jurisdiction, notwithstanding plurality of defendants and/or third-party proceedings, even for emergency proceedings or protective proceedings in summary proceedings or by petition.

For any delivery outside the territory of Luxembourg, the application of the law of the Grand Duchy of Luxembourg does not preclude mandatory legal provisions, more favourable to consumers, which may exist in another member state of the European Union.